PPortalworks
Custom customer ordering portals

Let your customers order online — without changing how you run your business.

We build customer portals shaped around your products, your pricing, and your workflow. Your customers get self-serve quoting and ordering, 24/7. You keep the process that already works.

The ceiling

Phone-and-email ordering worked — until it became the bottleneck.

If your customers have to call or email to get a price, place an order, or check on one, your growth is capped by how many conversations your team can handle in a day.

Quoting

Every quote is a phone call, a lookup, and a callback. Your best people spend their day re-typing prices your system already knows.

Ordering

Orders arrive as voicemails and email threads. Every re-key is a chance for a wrong size, wrong material, wrong quantity — and a make-good on your dime.

After hours

Your customers work nights and weekends too. When your phones are the storefront, you're closed exactly when they're planning tomorrow's job.

What we build

Everything a customer portal should do. Configured to how you already work.

These aren't modules you bend your business around. They're capabilities we shape to your catalog, your pricing rules, and your back office.

Built around your workflow

We map how you quote, price, and fulfill today — then build the portal to match it. You don't change your process to fit our software.

Customer logins & accounts

Each customer gets their own secure account with their products, their history, and their terms.

Customer-specific pricing

Negotiated rates, volume discounts, contract pricing — each account sees their own numbers, automatically applied.

Product configurators

Dimensions, materials, finishes, options — customers spec exactly what they need and see the price update live.

Instant quotes & saved estimates

Customers price a job in seconds, save the estimate, and come back to order when they're ready — no callback required.

Order history & reorders

Full order history per account. Repeat jobs become a two-click reorder instead of another phone call.

Order notifications

Confirmations and status updates for your customers; new-order alerts routed to your team the moment they land.

QuickBooks & integrations

Orders flow into QuickBooks and the systems you already run — no double entry, no swivel-chair data work.

Case study — Silver State Plastics

From "call us for a quote" to a self-serve storefront.

Silver State Plastics sells full sheets, cut-to-size pieces, and custom plastic fabrication. Quoting a cut-to-size job used to mean a phone call: material, thickness, dimensions, edge finish, quantity — then a price worked up by hand and called back.

  • Self-serve configurator — customers spec material, thickness, exact dimensions, and edge finishing, with pricing calculated live as they build.
  • Their pricing, not list pricing — each account sees its own negotiated discount applied automatically on every line.
  • Saved estimates & order history — customers price a job today, order it next week, and reorder last month's job in two clicks.
  • Full catalog in one login — full sheets, cut-to-size, and fabrication requests, all in one place, open 24/7.
Live and taking orders
Close-up of the portal's cut ticket: a frosted acrylic piece priced live, showing the customer's automatic discount and line total with add-to-cart and save-estimate actions.
THE CUT TICKET — live pricing with the customer's own discount applied, before they ever pick up the phone.

Quoting cut-to-size work used to mean a phone call and a callback for every single job. Now our customers price it themselves — their materials, their dimensions, their own discount — any hour of the day, and the orders come in clean. They built it around the way we already run our shop instead of making us change how we work.

Stefan Precup · Owner, Silver State Plastics
How it works

Three steps. Your process stays yours.

Map your process

We sit down with you and learn how you quote, price, and fulfill today — your catalog, your pricing rules, your customer terms, your back office.

Build the portal around it

We design and build your portal to match what we mapped — configurators for your products, pricing logic for your accounts, notifications for your team, integrations with your systems.

Launch, train, support

We help you roll it out to your customers, train your team, and stay on as the portal grows with your business.

Work orderNo. 001

Let's scope your portal.

A 30-minute call: you walk us through how orders come in today, we tell you honestly what a portal could do for you — and what it would take to build.

Book a time instead

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